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Security, privacy & responsible AI.

Security, privacy & responsible AI.

Security, privacy & responsible AI.

A clear view of our hosting, data practices and AI workflows, with the documents and contacts you need to evaluate Citera.

A clear view of our hosting, data practices and AI workflows, with the documents and contacts you need to evaluate Citera.

Cloud infrastructure & access

Cloud infrastructure & access

Citera is hosted on Microsoft Azure. Our Privacy Policy describes access controls, least-privilege practices, security monitoring and regular security reviews. For deployment-specific controls or hosting-region requirements, contact our team.

Citera is hosted on Microsoft Azure. Our Privacy Policy describes access controls, least-privilege practices, security monitoring and regular security reviews. For deployment-specific controls or hosting-region requirements, contact our team.

Discuss security requirements ↗

Your data & privacy

Your data & privacy

Our Privacy Policy explains what personal data we collect, why we process it and how to exercise your GDPR rights. Data is retained for as long as necessary, then deleted or anonymized. Processing may take place outside Sweden or the EU, with safeguards as described in the policy.

Our Privacy Policy explains what personal data we collect, why we process it and how to exercise your GDPR rights. Data is retained for as long as necessary, then deleted or anonymized. Processing may take place outside Sweden or the EU, with safeguards as described in the policy.

Our AI providers do not use customer data, prompts or outputs to train their models.

Our AI providers do not use customer data, prompts or outputs to train their models.

Read the Privacy Policy ↗

AI transparency & human oversight

AI transparency & human oversight

Citera uses AI to help teams create and optimize content. Review and approval settings depend on your plan and connected workflow. Review generated content for accuracy and suitability before publication. For your EU AI Act assessment, consider how AI is used and which transparency obligations apply to your use case.

Citera uses AI to help teams create and optimize content. Review and approval settings depend on your plan and connected workflow. Review generated content for accuracy and suitability before publication. For your EU AI Act assessment, consider how AI is used and which transparency obligations apply to your use case.

Explore approval workflows ↗

EU Commission: AI transparency guidance ↗

Service status

Service status

Check our public status page for current service availability and incident updates.

Check our public status page for current service availability and incident updates.

Open the status page ↗

Security & procurement questions

Security & procurement questions

Need information about data locations, AI providers, subprocessors or a data processing agreement? Tell us what your review requires so our team can provide the relevant details. To report a security concern or exercise your privacy rights, email contact@citeralabs.ai.

Need information about data locations, AI providers, subprocessors or a data processing agreement? Tell us what your review requires so our team can provide the relevant details. To report a security concern or exercise your privacy rights, email contact@citeralabs.ai.

Contact the team ↗